IT Managed Services | IT Outsourcing
Are you considering a managed service for some or all of your IT systems ?
ManageLine is our fully managed IT service offering which we have been delivering to clients for over 15 years. It can cover your entire IT infrastructure or only selected systems depending on your IT requirements. For a fixed price we fully manage your system(s), giving you peace of mind and no management overhead. We own the problem and its solution. Where we manage a component of your environment our approach is one of partnership with your in-house IT department.
Our experience across multiple businesses and industries enables us to bring best practice from elsewhere to keep your IT systems healthy. But ManageLine is not just about keeping your IT systems stable and available, we also work with you and your business to ensure that your IT strategy is aligned with the business plan.
Small and medium sized businesses choose IT outsourcing and entrust the management of most or all of their IT systems to us. For example Freeview outsource the management of their entire IT environment (Windows, Exchange, Blackberry, Desktops and Network) to Northdoor :
"Even if we had the capacity to employ a full time support person, one person couldn’t provide the same support as the group of skilled people with the variety of skills you get with Northdoor."
Large companies and corporates outsource the management of some key IT systems to us. For example Fortis Bank outsource the management of their Oracle databases to Northdoor :
"ManageLine from Northdoor delivers a reliable, stable database platform for key business systems."
In addition to this IT Managed Service, we also provide IT Support and IT Project services.
We provide these IT services to a range of clients across different industries in London and across the UK, see our IT case studies for examples.
Northdoor support a wide range of IT technologies from major vendors such as Microsoft, Oracle, IBM and VMware. We employ experienced IT consultants and use innovative tools to provide the best possible service to our clients. We work closely with our clients to tailor the most appropriate IT support solution to their business needs.
All clients are provided with their own Service Level Agreement against which we report so that you can monitor our performance. We aim to exceed your expectations with the level of our service and the quality of our people. We also believe in continuity and building long term relationships, so you will be looked after by the same technical team day in, day out.
Our services reduce the cost of delivering IT and you will always deal with an expert. Many clients who started using our IT Managed Service years ago, to this day trust in our ability to handle every kind of IT problem.
If you are considering IT outsourcing for the first time, this selection of white papers may be of value.
Please contact us to discuss your requirements or for more information.
The ManageLine contract gave us the cover we needed at a similar cost to maintaining our former in-house resource. The added benefit is that we now have a team looking after the SQL databases 52...
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