Flight Centre

“Northdoor takes care of all the technical issues around administering SQL databases, allowing us to focus on customer service.” Vivienne Smith, IT Manager

Flight Centre is one of the UK’s leading high-street travel agencies, and specialises in tailor-made complex itineraries for over 300,000 passengers per year. The company operates through more than 100 high-street shops and via its online presence.

With a managed services contract from Northdoor, travel agency Flight Centre has improved the availability of its flight fares database and eliminated the need to maintain advanced in-house technical skills. For a fixed fee, Northdoor keeps all systems running optimally, leaving Flight Centre free to focus on delivering great customer service.

Microsoft Technologies: SQL I Windows
Services & Solutions: Managed and Support Services

Benefits

• Increased control of IT spend
• Improved availability of SQL database
• Enabled Flight Centre to focus on customer service