How do you manage IT issues?

Is your current IT support provider exceeding your expectations or do you need to switch to a provider who understands your business better and the importance of IT? We work closely with our clients to tailor the most appropriate IT support solution to their business needs.

Northdoor provides a great breadth of IT support capabilities – from specific component cover and reactive support to a fully managed outsourced solution. Northdoor cover a wide range of technologies, employ experienced consultants and use innovative tools to provide the best possible service to our clients.

Because we know more, you can do more:

• ServiceLine provides reactive helpdesk support that you control (remote or onsite – it’s your choice)
• ActiveAlert adds intelligent monitoring to our ServiceLine support
• ManageLine delivers fully managed support at a fixed price (telephone, remote and onsite)
• ManageLine for Desktops provides full desktop management
• ApplicationLine takes care of the management and development of bespoke applications

IT support for longer – our helpdesk is available from 07:30 to 19:30 and we can provide 24/7 cover if necessary. All clients are provided with their own SLA so we can monitor our performance and always exceed your expectations. We also believe in continuity and building long term relationships so you will be looked after by the same technical team day in, day out.

Our services reduce the cost of bringing support in-house and you will always deal with an expert. Many clients who started using our support years ago, to this day trust in our ability to handle every kind of IT problem.